This Refund and Returns Policy is created by the Digital Commerce Operational Guideline 2021 and applies to all purchases made on the Quick Ratio.
We strive to provide you with high-quality products and exceptional customer service. We understand that sometimes purchases don't work out as planned, and we are committed to offering a fair and transparent return and refund policy.
For a full refund, you may return most new, unopened items Quick Ratio sells within the specified timeframe (see below). Some exceptions may apply, including:
To initiate a return, please follow these steps:
1. Contact our customer service team by email at support@quickratio.net or phone at 01896510136
2. Provide your order number and reason for return.
3. Our customer service team will provide you with a return authorization number (RAN) and instructions on returning the item.
4. Securely pack the item in its original packaging, if possible.
5. Include a copy of your receipt or packing slip with the returned item.
6. Ship the package to the address provided in the return instructions.
• You are responsible for the cost of return shipping unless the item is incorrect, damaged, or defective.
• We recommend using a trackable shipping service for your return.
• We will send you a confirmation email once your return is received and inspected.
• Your refund will be processed to the original form of payment within ten business days.
• Shipping costs will only be refunded if the return is due to an error on our part.
We currently do not offer direct exchanges. If you want a different product, you can return your original item for a refund and place a new order.
• Digital products (e.g., E-books, downloadable PDF, Applications,Software)
• Items specifically marked as non-returnable on the product page
If you have any questions about our return and refund policy, please email our customer service team at support@quickratio.netor phone us at 01896-510136.
This Refund and Returns Policy is subject to change without notice. We encourage you to review this policy periodically for any updates.
Nelsis Group
Address: House# 34, Floor# 4(D), Road# 02 Nikunja-2, Khilkhet, Dhaka-1229, Bangladesh.
Email: support@quickratio.net
Phone: +8801896510136
The Quick Ratio Mobile Application empowers business owners to manage their operations seamlessly from any location. This mobile app provides real-time sales tracking, inventory management, customer relationship management, and multi-payment processing. It integrates effortlessly with other Quick Ratio ERP modules, ensuring data consistency and comprehensive business management. Users can monitor employee performance, manage shifts, and generate reports on-the-go. With advanced security features, the app guarantees safe transactions and data protection. Enjoy the convenience, efficiency, and control of managing your business anytime, anywhere with the Quick Ratio Mobile Application. Download it today to transform your business management experience.
